Buying criteria
How to choose without getting buried in demos
Counter speed
Can casual staff take orders fast without creating service bottlenecks?
Menu complexity
Can it handle modifiers, sizes, courses, combos, printers and KDS routing?
Payments lock-in
Are you forced into one payment stack, and are fees clear?
Offline mode
What happens when the internet or terminal drops mid-service?
Integrations
Does it connect cleanly to Xero/MYOB, rostering, ordering, delivery, loyalty and inventory?
Support hours
Can you reach someone during your actual trading hours?
Data export
Can you get clean sales, tax, item, staff and payment data out later?