Categories
Hospitality software categories
Category landers group the software by the decision operators are actually making: POS, payments, rostering, bookings, ordering, integrations and back office.
POS / point of sale
Core category; strongest validated keyword cluster.
10 candidatesPayments / EFTPOS
Fees, surcharging, settlement, outage and hardware pain.
9 candidatesRostering / workforce / payroll
AU-specific labour and award-compliance pain.
8 candidatesBookings / reservations
No-shows, deposits, guest CRM and table management.
11 candidatesOnline ordering / delivery / QR
Direct ordering, aggregator, delivery and QR-ordering workflows.
7 candidatesIntegrations / stack connectors
Differentiating HT wedge: what connects to what.
9 candidatesAccounting / back office
Xero/MYOB/QuickBooks plus POS/rostering/order data flows.
8 candidatesInventory / purchasing / COGS
Food cost, waste, purchasing, recipe and margin control.
1 candidatesKitchen display systems
KDS is small but has low-KD keyword signal and POS adjacency.
7 candidatesLoyalty / marketing
Later-wave retention/customer database category.